Refund policy

We accept returns within 30 days of delivery. To be eligible, items must be unused, in original condition, and in original packaging.

Non-Returnable Items

Used or damaged items not due to our error
Clearance or final sale items

Return Shipping

Customers are responsible for return shipping costs unless the item is faulty or incorrect.

Faulty or Incorrect Items

If you receive a faulty or incorrect item, please contact us within 7 days of delivery with photos. We will arrange a replacement, refund, or solution as quickly as possible.

Refunds

Once your return is received and inspected, we will notify you of the outcome. Approved refunds will be processed to your original payment method within 5–10 business days.

Delays

We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

For any questions or return requests, please contact us at: modefreestudio@gmail.com