Privacy policy

ModeFree Studio operates this website and store using Shopify to provide you with our products and services (“Services”). This Privacy Policy explains how we collect, use, and share your personal information when you use our Services.

By using our website, you agree to this Privacy Policy.

What Information We Collect

We may collect the following personal information:

  • Contact details: Name, address, phone number, email
  • Payment details: Billing info, payment method, transaction details
  • Account info: Username, password, preferences
  • Order activity: Items viewed, added to cart, purchased or returned
  • Communication: Messages you send to us
  • Device info: IP address, browser, device type
  • Usage data: How you interact with our website

How We Collect Information

We collect information:

  • Directly from you (e.g. when you place an order or contact us)
  • Automatically (via cookies and website tracking tools)
  • From service providers (like Shopify and payment processors)
  • From third-party partners

How We Use Your Information

We use your information to:

  • Process orders, payments, shipping, returns
  • Manage your account and provide customer support
  • Improve and personalise your shopping experience
  • Send updates, promotions, and marketing (you can opt out anytime)
  • Prevent fraud and keep our Services secure
  • Comply with legal obligations

Sharing Your Information

We may share your information with:

  • Shopify and service providers (payments, shipping, IT, analytics)
  • Marketing partners for advertising and promotions
  • Legal authorities if required by law
  • Business transfers (e.g. sale or merger)

We only share what is necessary to operate our business.

Shopify

Our store is hosted by Shopify. Your information may be processed by Shopify and its partners to operate and improve the platform.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect their personal information.

Security

We take reasonable steps to protect your information, but no system is completely secure.

Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Request corrections
  • Request deletion
  • Opt out of marketing

To exercise these rights, contact us below.

Data Retention

We keep your information only as long as necessary to provide our Services and meet legal requirements.

International Transfers

Your information may be stored or processed outside your country where required to operate our business.

Changes to This Policy

We may update this policy at any time. Updates will be posted on this page.

Contact Us

If you have questions or requests, contact us at:

📧 modefreestudio@gmail.com

📍 2 Sentry Drive, Parcel Locker 10151 33361, Stanhope Gardens NSW 2768, Australia